Returns & Refund Policy

Returns & Refund Policy

At Linx Trades, we aim to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, the following policy outlines how we handle returns and refunds.

Returns

If you wish to return an item, please contact us first so we can arrange the return process.

Returned items should be unused and in their original condition and packaging where possible.

Return requests should generally be made within a reasonable period after receiving your order.

Refunds

Once a returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, refunds will be issued to the original payment method used during the purchase.

Refund processing times may vary depending on your payment provider.

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us as soon as possible with details of the issue.

We will work with you to resolve the issue and arrange either a replacement or refund where appropriate.

Incorrect Items

If you receive an incorrect item, please contact us and we will arrange the correct resolution.

Return Shipping

In some cases, customers may be responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

Contact

If you have any questions regarding our Returns & Refund Policy, please contact us at:

info@linxtrades.co.uk